Case: KTZ

Joint Stock Company National Company "Kazakhstan Temir Zholy"

Joint Stock Company National Company "Kazakhstan Temir Zholy" (KTZ - Kazakhstan Railways; KASE: TMJL) is a transport and logistics holding, a national railway carrier of goods and passengers, the largest operator of the main railway network of Kazakhstan. The company employed 119 thousand people. Revenue for 2023 amounted to 1.9 trillion. tenge, profit - 134 billion tenge. The company annually provides 70% of freight and 60% of passenger traffic

"As a result of these efforts, we achieved an impressive 23% reduction in workflow execution time and a notable 21% decrease in operating costs."
A. Davletyarov, Chief Accountant, OO «КazTemirZholdari»

THE CHALLENGE:

The Finance Department of one of KTZ's branches - TOO «КazTemirZholdari» had the goal to streamline financial processes, enhance budgeting accuracy, and ensure rigorous adherence to regulatory standards. This initiative targets the identification and elimination of inefficiencies to achieve substantial cost savings while maintaining strong financial controls.

THE SOLUTION:

The assessment revealed that more than 25% of working hours were unproductive. Furthermore, restructuring work orders revealed that our current workforce possesses untapped potential to handle significantly increased responsibilities.

By meticulously observing and systematically collecting statistical data on employee actions, we compiled a comprehensive database for detailed analysis. Utilizing a robust methodology for evaluating functional efficiency and process costs, we determined optimal workflow and staffing levels necessary for Financial Department and precisely calculated criteria measuring the functional efficiency of each employee and evaluated process costs based on total expenditure.

This process allowed us to meticulously review process maps and adjust operational regulations accordingly.

RESULTS:

We successfully pinpointed and resolved the fundamental causes of operational inefficiencies without necessitating additional investments, solely by optimizing our operational methodologies. This initiative involved refining our operational procedures to boost efficiency. By employing a specialized methodology for calculating optimal staffing levels within our organization, we accurately determined the ideal number of personnel required.

As a result of these efforts, we achieved an impressive 23% reduction in workflow execution time and a notable 21% decrease in operating costs.

A key outcome of our revised workflows is their enhanced predictability. Managers now benefit from precise metrics and standards for each operational stage, enabling objective evaluations of employee performance and supporting constructive feedback loops. This systematic approach underscores our commitment to operational excellence at KTZ, ensuring streamlined processes that align with our strategic objectives and enhance overall effectiveness.

Case: Kazakhstan Temir Zholy (Kazakhstan Railways)

Joint Stock Company National Company "Kazakhstan Temir Zholy"

THE CHALLENGE:

THE SOLUTION:

RESULTS:

Contact us

Thank you for your interest! Please fill out the form and we will contact you as soon as possible.

Solutions

Terms and Policy

Contact us: